Motorbike and motorcycle tours adventures in Vietnam
 
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Notes For Rental Customers From Off Road Vietnam Tours

NOTES FOR SELF-GUIDED TOUR CUSTOMERS


First and foremost, we hire manual clutch bikes to experienced riders only. Novice riders or beginners are not accepted and even when you paid a deposit, there's no refund if you can't ride our bike(s). Riding lessons are not available to self-guided tour clients but guide tour customers. In addition, we are based in Hanoi only and provide nothing in/from Saigon (Ho Chi Minh city) and one-way rental requests may not be responded.

Riding in Vietnam is very dangerous, just after India. It's not only crazy traffic but tricks some dishonest locals can play. These tips are provided from our clients who had the real experiences to tell. Please save this page for your reference.

Last, you need to send full rental fee deposit before collecting the motorcycle(s)/motorbike(s)/scooter(s). No deposit refund if you cancel the booking or after you pick up the rented vehicle(s).

  • "Only use safe hotel parking. Fill up from petrol stations where the gas is less likely to have been watered down." According to Iain Stewart, 2009 Lonely Planet co-author who had the gas tank emptied overnight and they even put water in. Our advice is never fill up your bike(s) when you end the day, only fill up in the morning.

  • If your rented bike(s) has/have problem(s) on the road, please bring the bike(s) to a local mechanic shop and call us so we can give the instructions. If the bike(s) is/are not ridable or the problem is not possible to fix then we will find a way to replace the bike(s). Popular places we can send replaced bike(s) are usually anywhere 200km from Hanoi and even in Sapa, but we do have problem in remote areas like Muong Lay, Lai Chau, Dien Bien Phu, Ha Giang...and in South Vietnam after Hue. We will try our best to find a solution for you.

  • Most of the mechanics on the roads are honest but some are very dishonest. Keep an eye on what they are doing. Poor quality or generic Chinese parts are plentiful and they can change parts anytime. One of our clients had the original CDI unit changed, then the replaced CDI exploded as it's not the right type and finally they painted the original one to make it look "new" and installed back on the bike. Other Chinese parts they can change are usually the wheels, shocks, plastic parts, seat, carburettor, brakes... and if time allows even the inside of the engine!

  • Officially, you can't own or buy a bike or ride it with a tourist visa and most of international driving licenses are not recognised in Vietnam. However, traffic police tends to ignore foreigners as very few of them speak English. If they stop you, they will let you go in a few minutes but if you violate the traffic regulations, a small tip of 100,000 VND is recommended.

  • We try to be clear and time saving. You can download and fill in the rental contract before you come to our office (customer/your details only). You can also download pdf version if fonts display correctly.

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    © Offroad Vietnam®. Email: offroadvietnam@gmail.com. Business hours: 08.00 - 17.00 daily but Sunday.
    Add: 36 back door Nguyen Huu Huan, Hanoi, VIETNAM (office map). Office: +844 3926 3433. Mobile: 0913 047509 / 0982 050225 (international: +84 9...)