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Offroad Vietnam Booking Terms & Conditions, Off-road Touring
Booking Conditions At Offroad Vietnam Travel Company Send deposit to secure book a motorcycle tour with Offroad Vietnam How to transfer your deposit:

Please choose one of the two options below at your convenience:

Option 1. Western Union Money Transferฎ - Money in Minutes Confirmation:

To save bank transfer fee (25$US - 50$US), you can send money through Western Union as they offer very competitive commission (2-5%, at least 5$US) and very fast delivery (usually after only 30 minutes, except Saturday afternoon and Sunday when Western Union Vietnam closes). The Western Union form asks your deposit to be delivered to our address or have them call us, please choose the first option. Our address details:

- First (Given, Christian) Name: The Anh
- Last (Family) Name: Vu (Wu is the Chinese family name, please use Vu as written in Vietnamese way)
- City: Hanoi
- Country: Vietnam
- Address: 36 Nguyen Huu Huan Street (back door), Hanoi, Vietnam
- Telephone: ++ 84 4 904 5049 (84 is country code and 4 is area code)

Once your wire has been completed, you will get a 10 digit MCTN (Money Transfer Control Number), please
email us and we use this number to pick up the funds from our local Western Union immediately. We need to use an identity card to receive the deposit and you can put down on note area the number 012455481 issued in Hanoi on the 24th of June 2001. No other people can receive other than Mr Vu The Anh.

If you want to find a Western Union office near your home, please click here.

Option 2. Bank Transfer:

• Beneficiary Name: Vu The Anh
• Beneficiary Account Number: 0011371882218 (in USD) 0011141882223 (in EURO) 0011001882198 (in VND)
• Address: 46 to 3 Yen Tan, Ngoc Thuy, Long Bien, Hanoi
• Beneficiary Bank: Bank for Foreign Trade of Vietnam (Vietcombank), Operation Centre
• Bank Address: 198 Tran Quang Khai Street, Hanoi, VIETNAM
• Bank SWIFT Code: BFTVVNVX001

It is your responsibility to ask your bank how much they charge to convert into United States Dollars (USD) and/or transfer fee and if they have to go through a third bank (from our experience, 80% of the transfers usually go through a bank in U.S.A. like Bank of New York or Bank of America) before Vietcombank. Please only use USD or Euro. Some of our customers were double charged without notice! You can view a list of banking partners with Vietcombank here.



BOOKING TERMS AND CONDITIONS

Main menu Reservation

• To reserve our traditional tours, it is necessary to send 30% of the total price to our bank account at least one month before the date of departure.
• To reserve our special tours, it is necessary to send at least 50% of the total price to our bank account two months before the date of departure.
• The client is responsible for any bank charges.
• The balance must be paid before the departure.

Main menu Cancellation

Traditional tours

• 30% of the total price charged for any cancellation within two weeks of the date of departure.
• 50% of the total price charged for any cancellation within seven days of the date of departure.
• No refund for cancellation during the tour.

Special tours
Tours which requires specific logistics
→ Long tours (14 days++) or large group tours (5 people++)
→ Tours with bike or hotel upgrade
→ Tours with options (customized)

• 50% of the total price charged for any cancellation within thirty days of the date of departure.
• 100% of the total price charged for any cancellation within seven days of the date of departure.
• No refund for cancellation during the tour.
• No deposit refund.
→ In all cases, our bank charges will be deducted from the refund plus 100 USD for tour preparation fees.
→ The local exchange rate is applied (price in USD)
• In the event of cancellation of one or several people, refunds will be made according to the clauses defined by Offroad Vietnam.
→ The remaining price for the participants will have to be re-evaluated depending on the number of remaining participants.
→ Furthermore, if additional participants join the original group number, the total price will be re-evaluated.
• Should one (or several) people leave the tour once it has commenced, all logistical expenses (telephone, insurance, transport, etc) will be charged to the departing participants.

Main menu Insurance

• Our tours do not include personal insurance.
• Each participant must have individual repatriation insurance and provide information of the nearest representative office to Vietnam which we can contact in case of emergency.
• We ask each participant in our tours to sign a disclaimer stipulating that he/she contract personal insurance and that Offroad Vietnam will not, in any circumstances, have to assume the responsibility or the expenses caused in the event of accident or disease. Any expenses incurred by Offroad Vietnam in such circumstances will have to be reimbursed.

Note:

- As a way to say "thank you", we won't ask deposit for returning customers and you definitely get a discount on your next tour(s).
- We give no guarantee about weather conditions, tours can be delayed but there is no refund if cancelled.

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RECOMMENDED VIETCOMBANK BANKING PARTNERS
(These banks and/or branches partner up with Vietcombank and they may offer you the cheapest transfer rate)


Offroad Vietnam Travel Company Account Details at Vietcombank 1. Australia

1.1. Commonwealth Bank of Australia, Sydney
Bank code: CTBAAU2S

1.2. ANZ Bank Melbourne
Bank code: ANZBAU3M

2. Austria

2.1. Raiffeisen Zentral Bank Oesterreich A.G., Vienna
Bank code: RZBAATWW

3. Belgium

3.1. Ing Belgium SA/NV, Brussels
Bank code: BBRUBEBB010

3.2. Fortis Bank S.A (General Bank), Brussels
Bank code: GEBABEBB06A

4. Canada

4.1. Royal Bank of Canada, Toronto
Bank code: ROYCCAT2

4.2. Bank of Montreal
Bank code: BOFMCAM2

5. Denmark

5.1. Den Danske Bank A/S, Copenhagen
Bank code: DABADKKK

6. France

6.1. Societe Generale, Paris
Bank code: SOGEFRPP

6.2. BNP Paribas, Paris
Bank code: BNPAFRPP

6.3. Natexis Banque (BFCE), Paris
Bank code: BFCEFRPP

6.4. Credit Agricole (Banque Indosuez), Paris
Bank code: AGRIFRPP

6.5. Banque Commerciale Pour l'Europe du Nord (Euro Bank), Paris
Bank code: EUROFRPP

7. Germany

7.1. BHF Bank, Frankfurt
Bank code: BHFBDEFF500

7.2. Deutsche Bank A.G., Frankfurt
Bank code: DEUTDEFF

7.3. Westdeutsche Landesbank Girozentrale, Dusseldolf
Bank code: WELADEDD

7.4. Dresdner Bank AG, Frankfurt
Bank code: DRESDEFF

7.5. American Express Bank GMBH, Frankfurt
Bank code: AEIBDEFX

8. Hongkong

8.1. Hongkong and Shanghai Banking Corp., Hongkong
Bank code: HSBCHKHHHKH

8.2. Standard Chartered Bank, Hongkong
Bank code: SCBLHKHH

8.3. Vietnam Finance Company Ltd. 16th Floor, Golden Star Building, 20 Lockhart Road, Hongkong
Bank code: BFTVHKHH

9. India

9.1. United Commercial Bank, New Delhi
Bank code: UCBAINBB202

10. Italy

10.1. Banca Intesa SPA, Milano (Comitbanca)
Bank code: BCITITMM

11. Japan

11.1. Bank of Tokyo - Mitsubishi Ltd., Tokyo
Bank code: BOTKJPJT

11.2. Sumitomo Bank Ltd., Tokyo
Bank code: SMBCJPJT

11.3. Mizuho Corporate Bank Ltd., Tokyo
Bank code: MHCBJPJT

11.4. UFJ Bank Ltd., Tokyo
Bank code: SANWJPJT

12. Korea

12.1. Korea First Bank, Seoul
Bank code: KOFBKRSE

13. Netherlands

13.1. ABN Amro Bank N.V., Amsterdam
Bank code: ABNANL2A

14. Norway

14.1. Nordea Bank Norge ASA, Oslo
Bank code: NDEANOKK

15. Malaysia

15.1. Malayan Banking Berhad, Kuala Lumpur
Bank code: MBBEMYKL

16. Singapore

16.1. Standard Chartered Bank, Singapore
Bank code: SCBLSGSG

16.2. United Overseas Bank, Singapore
Bank code: UOVBSGSG

16.3. Development Bank of Singapore
Bank code: DBSSSGSG

16.4. Natexis Bank, Singapore
Bank code: BFCESGSG

17. Sweden

17.1. Nordea Bank Sweden AB, Stockholm
Bank code: NDEASESS

17.2. Handelsbanken AB, Stockholm
Bank code: HANDSESS

17.3. Skandinaviska Enskilda Banken Stockholm
Bank code: ESSESESS

18. Switzerland

18.1. Credit Suisse (First Boston), Zurich
Bank code: CRESCHZZ80A

18.2. Union Bank of Switzerland (UBS), Zurich
Bank code: UBSWCHZH80A

18.3. Bipielle Bank, Lugano
Bank code: BPLSCH22

19. Taiwan

19.1. International Commercial Bank of China, Taipei
Bank code: ICBCTWTP011

19.2. Farmer Bank of China, Taipei
Bank code: FBOCTWTP

20. Thailand

20.1. Bangkok Bank Public Co.Ltd., Bangkok
Bank code: BKKBTHBK

20.2. Thai Military Bank Public Co Ltd., Bangkok
Bank code: TMBKTHBK

21. U.S.A

21.1. JP Morgan Chase Bank, New York
Bank code: CHASUS33

21.2. Citibank NA, New York
Bank code: CITIUS33

21.3. American Express Bank Ltd., New York
Bank code: AEIBUS33

21.4. Bank of American NA, San Francisco
Bank code: BOFAUS6S

21.5. HSBC Bank USA (RNB), New York
Bank code: MRMDUS33

21.6. Deutsche Bank Trust Company, New York
Bank code: BKTRUS33

21.7. Bank of New York, New York
Bank code: IRVTUS3N

21.8. ABN Amro Bank, New York
Bank code: ABNAUS33

21.9. Standard Chartered Bank, New York
Bank code: SCBLUS33

21.10. Union Bank of California Intl, New York
Bank code: BOFCUS33

21.11. Wachovia Bank NA, New York
Bank code: PNBPUS3NNYC

22. England

22.1. National Westminster Bank PLC, London
Bank code: NWBKGB2L

22.2. Lloyds TSB Bank PLC, London
Bank code: LOYDGB2L

22.3. USBC Bank PLC (Midland Bank) London
Bank code: MIDLGB22

22.4. Standard Chartered Bank, London
Bank code: SCBLGB2L

23. Laos

23.1. Laocombank, Vientiane
Bank code: COEBLALA

23.2. Lao - Viet Bank, Vientiane
Bank code: LAOVLALA

24. Cambodia

24.1. Cambodian Commercial Bank Ltd., Phnompenh
Bank code: SICOKHPP.

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© Offroad Vietnam. Email: offroadvietnam@gmail.com. Business hours: 08.00 - 17.00 daily but Sunday.
Add: 36 back door Nguyen Huu Huan, Hanoi, VIETNAM (office map). Tel: (844) 904 5049 / 926 3433. Mobile: 0913 047509 / 0913 525400
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